Skin Deep Return Policy
30 Day Return/Exchange Policy
All Returns or Exchanges must be made within 30 days
Store credits are MAY NOT be used for Salon Services.
Returns with Receipt:
Refunds are permissible for products in original, unused condition at management’s discretion. Store credit will be issued for all items not in original condition.
Returns without Receipt:
Store Credit may be issued for items with “Skin Deep” price tag at management’s discretion. Items without a “Skin Deep” price tag will be returned only upon Manager Approval.
Absolutely No Returns/Exchanges on: Phyto Haircare, DS Labs Haircare, T3 appliances, Cosmetics, Hair Brushes, Combs, Hair Appliances Nail Care, Decleor Skin Care, Coola Sunscreen, Seasonal Items & Sales items.
We apologize for any inconvenience & appreciate your support and understanding.
I went to Suzanne yesterday for microdermabrasion and I loved it. She let me know what she was doing the entire time and how it would benefit me. She also recommended products for me but didn't push them....so refreshing. I'm definitely going back to her again. Haley H.
Nina, the staff had NO IDEA that we were friends and they were MORE than professional, helpful, attentive, and knowledgeable! I was really proud for you. I waited and walked around and around seeing everything while Stan had his hair cut for an hour. I bought stuff THREE times and have 3 receipts to show for it! What a GREAT store. Betty Hatch
I just wanted to say what an expert, relaxing, and truly excellent & most satisfying service I was lucky to experience with Caroline Barbee. Although I'm not one to be able to afford facials a lot, I did have a few in my life -- (I'm 73 after all) -- and this was the very best facial I have had. I hope you'll let her know that I'm one happy customer and will recommend her to my friends. Laure-Ann Brown
After years of bouncing between estheticians for my facials, I have found my lady! Sherry is personable, sweet, and very knowledgeable. I had the most relaxing hour with her and my skin glows after leaving her. She always makes sure my facial needs and concerns are attended to and keeps me up to date with the right product I should be using. Not to mention she gives a killer neck, shoulder, and scalp massage while I relax with my face mask ;). Jessica C.
Thank you Joi for accommodating me today at 11:45 - it was so nice to see you, visit while you were taking great care to wash and blow dry my hair - it looks great and my husband agrees - when in need, you will always be number 1 on my special list!
Reyna Angel waxed my arms and hands today. I take meds that make me feel more hairy than I want to be and I therefore need that extra touch on areas most women wouldn't even worry about. I was beyond impressed with her! She took her time, was very detail oriented, patient, empathic and understanding. My arms and hands have never received such love- any other time I am waxed, it is a rushed job in this area...(I see my arms and hands in front of me everyday, so I easily spots that have been missed). Thank you Reyna, for the 110% care you showed me today!
I appreciate Skin Deep, and send a special thank you to Mrs. Hasche, who instilled the importance of healthy beauty care in her 3 daughters way back when. Nina, Tina and Gina created an amazing Salon/Spa that has always been dedicated to sincere customer service. They have attracted and retained a wonderfully professional, talented and caring staff who love what they do. I always find just what I am looking for, whether it be for myself, or a gift for a friend, whether services or products. Congratulations on your many years of successful business Ladies!
What I enjoy most about Skin Deep is their amazing way they support the community! Always unique, thoughtful, and personal! Their staff are very fun and friendly, too! This is my favorite SB Beauty store.... by far!!
I love that skin deep is a local and unique beauty supply store, with friendly knowledgable staff, and certain products that you can't find anywhere else in town!
My favorite place to shop when visiting Santa Barbara. The staff is great and always very helpful when answering questions on any topic of hair, skin, and body. Amazing Facials!!
Nothing quite like getting a Skin Deep facial.....
I have been coming to Skin Deep for my facials for about 6 months. Tessie is awesome. They have a great line of products for every skin type and are always so helpful and friendly.
I like the interesting jewelry, barrettes, nail supplies, sales and variety and the fact that it's one of the few remaining locally owned stores in SB!
From facial to fanciful, the location and gift ideas are amazing. It’s a treat to just come in and browse around. Comfortable and affordable.
Great products, service and advice!
January 19, 2018
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